Monthly plan fee
The current catalog sets the monthly fee, included rides, vehicle eligibility, and mileage limit.
Recurring ride planning
Do recurring medical rides fit a membership?
Compare the rides you expect, the transport mode you need, and the miles on each leg against the current plan limits. A membership can simplify recurring private-pay ride planning only when those limits fit your actual schedule.
Serving Decatur, Tucker, Stone Mountain, Clarkston, Avondale Estates, Scottdale and select areas of Atlanta. Contact dispatch to confirm service at your pickup and destination. Open 24 hours — call dispatch to confirm vehicle availability. Private pay accepted. We also bill Blue Cross Blue Shield, UnitedHealthcare, Medicare and Aetna for ambulance dialysis transportation. Contact us to confirm your plan's coverage.
Membership in four steps
Plan each leg before you enroll
AmbulatoryWheelchairStretcherBLSDialysis 3×/week · 28 one-way rides
One-time trip
Useful for occasional or changing trips. Pay the confirmed trip price without a monthly allowance.
Recurring schedule
A membership may fit when vehicle, rides, and miles align. It never guarantees savings or pickup availability.
New enrollment or re-enrollment includes a one-time $99.00 activation fee. Each plan states its included mileage per one-way leg and extra-mile rate.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting beyond the published grace or reserved block, tolls, parking, stairs, equipment, after-hours service, and rides beyond the allowance may cost extra when applicable.
Requests depend on scheduling and vehicle availability. Prepaying locks in a lower price. It does not change your ride allowance: you still get the same number of rides each month, and unused rides still do not roll over. Cancel any time from your account. Your plan stays active through the end of the billing period you have already paid for, and you can keep riding until then. We do not prorate and we do not refund unused rides.
Start with the rules
How a transport membership works
The monthly fee buys a defined allowance for one transport mode. It is not unlimited transportation, insurance, or a guarantee that every requested time is available.
One-way ride counting
Every outbound or return leg uses one ride. A round trip uses two rides, including a procedure-day round trip.
Miles and extras
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. It does not apply inside the mileage you choose on a Dialysis 3×/Week plan. Extra miles, waiting, stairs, equipment, tolls, parking, extra stops, after-hours service, cancellations, and rides beyond the allowance may cost extra.
Enrollment and renewal
New enrollment or re-enrollment adds the one-time $99.00 activation fee. Current plans are month-to-month; unused rides do not roll over.
Essential-plan waiting
- Drop-off and return: by default the vehicle drops you off and a separate return ride is dispatched. You are not charged wait time for the time you spend at your appointment.
- Reserved wait (the vehicle and crew stay with you): $70 per hour, one hour minimum, part hours rounded up. Ask for it when you book so it is priced before the ride.
- If we are held on scene beyond the 15 minutes included with your plan, wait time is $17.50 per started 15 minutes, shown as its own line and only from recorded crew times.
- Wait time is not charged for the appointment itself when the vehicle leaves and returns later, for a crew arriving early, for a delay Heart to Heart or its assigned provider causes, or for any interval that is not supported by validated crew timestamps.
Plus-plan waiting
- Drop-off and return: by default the vehicle drops you off and a separate return ride is dispatched. You are not charged wait time for the time you spend at your appointment.
- Reserved wait (the vehicle and crew stay with you): $70 per hour, one hour minimum, part hours rounded up. Ask for it when you book so it is priced before the ride.
- If we are held on scene beyond the 30 minutes included with your plan, wait time is $17.50 per started 15 minutes, shown as its own line and only from recorded crew times.
- Wait time is not charged for the appointment itself when the vehicle leaves and returns later, for a crew arriving early, for a delay Heart to Heart or its assigned provider causes, or for any interval that is not supported by validated crew timestamps.
Membership itself is private pay and is not insurance. Read the full membership terms and current cancellation policy.
Use your real schedule
Check membership fit
Enter the expected monthly one-way rides, miles per leg, purpose, and required vehicle. Results compare limits only; they do not promise savings, eligibility, coverage, or a reserved pickup.
Catalog match for 4 rides at 10 miles per leg
Estimated usage for doctor. A limit match is not a savings, availability, eligibility, scheduling, or insurance-coverage guarantee, and a membership does not guarantee a standing schedule.
Best match you can start online
Ambulatory Essential
$399/month plus the one-time $99.00 activation fee on a new enrollment. This is the lowest-priced plan whose vehicle, monthly ride allowance, and per-leg mileage all cover the schedule entered.
Full fit for this schedule
Ambulatory Essential
$399/month
Plus a one-time $99.00 activation fee on a new enrollment or re-enrollment.
- Includes 4 one-way rides a month, and the schedule entered uses 4 rides.
- Covers up to 10 miles on each one-way leg; the route entered is 10 miles.
- Billed separately from the monthly fee
- No extra miles at this route length. Waiting beyond the included grace period, parking, tolls, and after-hours charges are confirmed by dispatch before service.
Current shared catalog
Plans by transport need
Select the rider pattern, then compare the exact vehicle, one-way ride allowance, per-leg mileage, extra-mile rate, waiting rules, and fees. Retired plans are not offered for new sales.
Which plan fits me?
How do you ride?
Ambulatory
Ambulatory Essential
Walks or transfers with minimal help
4 one-way rides a month (2 round trips) for appointments and outpatient procedures — 10 miles included on each one-way leg.
$399/mo
- Ambulatory means the rider can walk or transfer with minimal help and does not need wheelchair securement, a stretcher or BLS medical monitoring. If any of those are needed, the correct wheelchair, stretcher or BLS service must be booked instead.
- 4 included one-way ambulatory rides each month (2 round trips). A procedure-day round trip uses 2 of them — there and back are separate rides.
- 10 miles are included on EACH one-way ride, measured per leg. Rides do not roll over month to month.
- The standard pattern is drop-off plus a will-call return: we take you in, and we come back when the facility says you are ready to leave. Discharge timing is set by the facility, not by us.
- Escort rules come from the treating facility. Many facilities require a specific responsible adult after sedation. A driver or crew member is not automatically that adult, and this membership does not satisfy that requirement.
- The appointment itself is not waiting time: while the vehicle is away you are not charged for waiting.
- Reserved on-site waiting, where the vehicle and crew stay with you, is $70 per hour with a one-hour minimum and must be arranged in advance.
- Unplanned waiting on scene follows the shared policy: free for the first 15 minutes, then $17.50 per started 15 minutes, only from validated crew timestamps, and never billed twice for the same minutes.
- Still billed separately under the shared policies: miles past 10 on a leg at $4 per mile, coverage-zone charges, extra rides beyond the included 4, tolls, parking, stairs or extra assistance, and cancellations.
- The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. It can apply even when those miles are inside your plan's mileage allowance.
- A delay caused by Heart to Heart or its assigned provider is never billed to you.
- Higher medical needs require the correct service level — wheelchair, stretcher or BLS ambulance — which this plan does not cover.
Ambulatory Essential
$399/month
- Included each month
- 4 one-way rides (2 round trips)
- Mileage per one-way ride
- 10 miles included; $4/mile after
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
4 one-way rides / month · up to 10 miles each way
Wheelchair, stretcher, and non-emergency BLS
Essential
Best for: Monthly doctor appointments & follow-ups
4 rides / month — perfect for monthly checkups
Standard cost for the same included rides$1,104 crossed out
Membership price$489.00/mo
You save per billing periodYou save $615 (56%)
Due today$588.00
$489.00 first month plus the one-time $99.00 activation fee on a new or restarted plan — the activation fee is not discountable.
Allocated cost per included one-way ride: $122.25 — the monthly plan price divided by the 4 included rides. This is an allocation, not the price of an individual ride.
Monthly autopay available — the exact amount above is charged on your renewal date each month. This is not financing.
Need payment options? Continue to Stripe to see payment methods available for this purchase. Eligibility and terms are determined by the payment provider.
Standard price above is $276 per one-way ride at up to 10 trip miles, from our published rates. Waiting, cancellations, tolls, parking, stairs or extra assistance and after-hours fees are billed separately on both. A price comparison, not a guarantee of savings, availability or insurance coverage.
$489/mo
Monthly autopay — see the summary above for due today and savings.
4 one-way rides / month · up to 10 miles each way
Price increased for new members on September 5, 2026 (was $379/mo). Join now and keep this rate for as long as your plan stays active.
Wheelchair Essential
$489/month
- Included each month
- 4 one-way rides (2 round trips)
- Mileage per one-way ride
- 10 miles included; $4/mile after
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
- 4 rides/mo (= 2 complete round trips)
- Priority scheduling
- Dedicated dispatcher
- No surge pricing
- Household rides — anyone living at your address can use your included rides
- Use rides for any destination — church, family events, errands
Plus
Best for: Weekly appointments — PT, wound care, oncology
8 one-way rides (4 round trips) per billing period — about one round-trip appointment a week
Standard cost for the same included rides$3,376 crossed out
Membership price$899.00/mo
You save per billing periodYou save $2,077 (62%)
Savings compare $3,376 of standard rides with $1,299 as a member — the plan fee plus $400 of coverage-zone fees still billed on those rides.
Due today$998.00
$899.00 first month plus the one-time $99.00 activation fee on a new or restarted plan — the activation fee is not discountable.
Allocated cost per included one-way ride: $112.38 — the monthly plan price divided by the 8 included rides. This is an allocation, not the price of an individual ride.
Monthly autopay available — the exact amount above is charged on your renewal date each month. This is not financing.
Need payment options? Continue to Stripe to see payment methods available for this purchase. Eligibility and terms are determined by the payment provider.
Standard price above is $422 per one-way ride at up to 20 trip miles, from our published rates. Waiting, cancellations, tolls, parking, stairs or extra assistance and after-hours fees are billed separately on both. A price comparison, not a guarantee of savings, availability or insurance coverage.
$899/mo
Monthly autopay — see the summary above for due today and savings.
8 one-way rides / month · up to 20 miles each way
Wheelchair Plus
$899/month
- Included each month
- 8 one-way rides (4 round trips)
- Mileage per one-way ride
- 20 miles included; $4/mile after
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
- 8 rides/mo (= 4 complete round trips)
- Priority scheduling
- Dedicated dispatcher
- No surge pricing
- Free wait time (30 min)
- Household rides — anyone living at your address can use your included rides
- Use rides for any destination — church, family events, errands
Most Popular
Dialysis 3×/Week
Best for: 3×/week dialysis riders who need the same vehicle every treatment
28 one-way rides a billing period — 14 round trips, priced by vehicle and route distance
Standard cost for the same included rides$6,384 crossed out
Membership price$3,999.00/mo
You save per billing periodYou save $2,385 (37%)
Due today$4,098.00
$3,999.00 first month plus the one-time $99.00 activation fee on a new or restarted plan — the activation fee is not discountable.
Allocated cost per included one-way ride: $142.82 — the monthly plan price divided by the 28 included rides. This is an allocation, not the price of an individual ride.
Monthly autopay available — the exact amount above is charged on your renewal date each month. This is not financing.
Need payment options? Continue to Stripe to see payment methods available for this purchase. Eligibility and terms are determined by the payment provider.
Standard price above is $228 per one-way ride at up to 5 trip miles, from our published rates. Waiting, cancellations, tolls, parking, stairs or extra assistance and after-hours fees are billed separately on both. A price comparison, not a guarantee of savings, availability or insurance coverage.
Route distance per one-way ride
"Up to 5 miles" includes a route measured at exactly 5.0 miles. We measure your home-to-clinic route before enrollment and put you on the lowest distance that covers it.
How you pay
$3,999/mo
Monthly autopay — see the summary above for due today and savings.
28 one-way rides / month · up to 5 miles each way
Monthly autopay recommended. Six-month prepay is unavailable until final terms are approved.
No coverage-zone fee inside the 5 trip miles included on each one-way ride — up to 5.0 miles is covered. A longer route needs the next distance up; past 15 miles, or outside our service area, we do not price the route online — dispatch quotes it in writing first. This plan is not all-distance or unlimited.
Dialysis Wheelchair 3×/Week
$3,999/month
- Included each month
- 28 one-way rides (14 round trips)
- Mileage per one-way ride
- 5 miles included; longer legs are priced by dispatch in writing before any ride — not online
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
No coverage-zone fee applies inside the 5 trip miles included on each one-way ride — up to 5.0 miles is covered. This plan is not all-distance or unlimited: a longer route needs the next distance up, and past 15 miles it is priced by dispatch in writing before any ride. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
Both covered
S
M
T
W
T
F
S
Works with either dialysis schedule — Mon·Wed·Fri or Tue·Thu·Sat, there and back. The plan includes 14 round trips a month. A three-days-a-week schedule averages 13 sessions (26 one-way rides), but some calendar months have 14 sessions (28 one-way rides), which is why the Dialysis 3×/Week plans include 28. Rides past your allowance are quoted as private-pay trips with the member discount applied, so ask for the amount in writing. Pickup times are requested and confirmed with dispatch for each treatment day; a membership does not guarantee a standing schedule or vehicle availability.
- 28 rides/mo (= 14 complete round trips)
- Wheelchair van rides only — this plan covers no other vehicle type
- Choose your route distance: up to 5 miles $3,999/mo, up to 10 miles $4,249/mo, up to 15 miles $4,499/mo — measured per one-way ride
- No coverage-zone fee inside the mileage allowance you choose
- Past the distance you choose you move up a tier; past 15 miles, or outside our service area, dispatch prices the route in writing before any ride
- Scheduling and coordination included — no separate service fee
- Rides do not roll over month to month
- A standing pickup schedule is confirmed by dispatch and is not guaranteed by the plan
- Waiting, cancellations, tolls, parking, stairs or extra assistance and after-hours fees are billed separately; a delay caused by Heart to Heart is never billed
- Household rides — anyone living at your address can use your included rides
- Use rides for any destination — church, family events, errands — within the up to 5 miles per one-way ride you choose
Read the full membership terms — rides are one way, they do not roll over, and zone and other applicable fees are billed separately.
Private Client
Concierge
Best for: Families who want everything handled
White-glove private client care — discreet, coordinated, on your schedule.
Custom
Tailored to your household's care schedule
- Dedicated care coordinator
- Priority scheduling requests (each ride confirmed by dispatch)
- Flexible rescheduling — anytime
- Premium vehicle assignment
- Door-through-door assistance
- Family SMS updates on every trip
- Special occasion & group coordination — weddings, funerals, family events
- Direct line to dispatch
Multi-vehicle bundles
Need multi-vehicle flexibility?
Basic Bundle
4 trips — wheelchair or stretcher · Multi-vehicle access: use any of your 4 trips as a wheelchair ride or a stretcher ride, for a patient whose needs change month to month
$899/mo
Basic Bundle
$899/month
- Included each month
- 4 one-way rides (2 round trips)
- Mileage per one-way ride
- 10 miles included; $4/mile after
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
Premium Bundle
12 trips · Wheelchair + stretcher, priority dispatch
$1,799/mo
Premium Bundle
$1,799/month
- Included each month
- 12 one-way rides (6 round trips)
- Mileage per one-way ride
- 20 miles included; $6/mile after
- Round trips
- Use 2 rides; each leg is measured separately
Plus a one-time, non-refundable $99 activation fee when you start a new membership. It is charged once, includes no ride and is not discounted.
The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. Waiting, cancellations, tolls, parking, stairs or extra assistance, after-hours and other applicable fees are billed separately; a delay caused by Heart to Heart is never billed.
Before payment: selecting a purchasable plan opens the existing review step. It shows the plan fee, the activation fee when applicable, the exact total due today, the recurring amount, service-area check, plan limits, and current terms. Checkout cannot continue until the consent box is checked. Price and sellability are validated again by the server.
Match the care schedule
Recurring appointments need a complete ride plan
Plan early for the trip to care, the return, mobility, escort rules, mileage, and timing. Recurring schedules can be requested in advance, but availability is not guaranteed.
Dialysis
Count every trip to treatment and every trip home. Vehicle-specific dialysis plans include 28 one-way rides (14 round trips) a billing period, and you can enroll online.
Plan this rideDoctor and specialist visits
Compare the actual monthly number of one-way rides and miles on each leg. Keep one-time booking available when a plan does not fit.
Plan this rideTherapy, oncology, and wound care
Repeated visits can fit only when the included rides, transport mode, and per-leg mileage match the real care schedule.
Plan this rideOutpatient procedures
Ambulatory Essential is only for riders who walk or transfer with minimal help and need no medical monitoring. A procedure-day round trip uses two rides.
Plan this rideOutpatient escort and return rules
- Ambulatory means the rider can walk or transfer with minimal help and does not need wheelchair securement, a stretcher or BLS medical monitoring. If any of those are needed, the correct wheelchair, stretcher or BLS service must be booked instead.
- 4 included one-way ambulatory rides each month (2 round trips). A procedure-day round trip uses 2 of them — there and back are separate rides.
- 10 miles are included on EACH one-way ride, measured per leg. Rides do not roll over month to month.
- The standard pattern is drop-off plus a will-call return: we take you in, and we come back when the facility says you are ready to leave. Discharge timing is set by the facility, not by us.
- Escort rules come from the treating facility. Many facilities require a specific responsible adult after sedation. A driver or crew member is not automatically that adult, and this membership does not satisfy that requirement.
- The appointment itself is not waiting time: while the vehicle is away you are not charged for waiting.
- Reserved on-site waiting, where the vehicle and crew stay with you, is $70 per hour with a one-hour minimum and must be arranged in advance.
- Unplanned waiting on scene follows the shared policy: free for the first 15 minutes, then $17.50 per started 15 minutes, only from validated crew timestamps, and never billed twice for the same minutes.
- Still billed separately under the shared policies: miles past 10 on a leg at $4 per mile, coverage-zone charges, extra rides beyond the included 4, tolls, parking, stairs or extra assistance, and cancellations.
- The separate coverage-zone fee still applies beyond 10 miles—even within a larger plan mileage allowance: $50 beyond 10 through 20 miles, $100 beyond 20 through 30 miles, then $50 per additional 10 miles. It can apply even when those miles are inside your plan's mileage allowance.
- A delay caused by Heart to Heart or its assigned provider is never billed to you.
- Higher medical needs require the correct service level — wheelchair, stretcher or BLS ambulance — which this plan does not cover.
No surprises at checkout
Before you subscribe
A plan is a better fit when its vehicle, monthly ride count, and per-leg mileage match the rider's normal schedule. Last-minute requests may be harder to place, so plan recurring appointments early without assuming availability.
Confirm the household pickup address is inside the current service area.
Choose the correct transport mode for the rider's actual mobility and monitoring needs.
Count one-way rides, including every return leg, for a normal month.
Measure the route miles on each one-way leg and review extra-mile and coverage-zone charges.
Current consumer memberships are month-to-month with no minimum term.
Cancel any time from your account. Your plan stays active through the end of the billing period you have already paid for, and you can keep riding until then. We do not prorate and we do not refund unused rides.
Include the one-time, non-refundable $99.00 activation fee for new enrollment or re-enrollment.
Choose one-time booking instead when the schedule, distance, vehicle need, or expected usage does not match a plan.
For riders and care teams
Membership planning worksheet
A shareable planning page for riders, caregivers, social workers, and care coordinators. Write in the real schedule before comparing plan limits.
Rider and household address
Appointment type and recurring days
Pickup, appointment, and return timing
Required transport mode
One-way rides expected each month
Miles on each one-way leg
Stairs, equipment, oxygen, or extra assistance
Facility escort or responsible-adult rules
Drop-off/return or reserved wait-and-return
Expected extra miles, zone charges, waiting, parking, or tolls
Selected plan and why its limits fit
One-time ride alternative if the plan does not fit
Share this worksheet: Link it from a discharge packet, social-work resource list, clinic page, or caregiver guide.
<a href="https://h2hmedicaltransport.com/patients/subscription-plans#membership-planning-worksheet">Medical transport membership planning worksheet</a>Plain-language answers
Membership FAQ
A monthly number of one-way rides in the vehicle you choose, each up to the trip distance your plan covers, plus ride requests and tracking in the member portal. A round trip uses 2 rides. Longer trips, waiting time and extras are charged separately, pickup times are confirmed ride by ride, and plan prices are shown before checkout.
Pay-over-time can only ever apply to a single one-time payment, never to a recurring membership. Monthly autopay charges your saved card or other recurring-compatible method each month, and those months are not financed. We never switch a renewal to a pay-over-time provider. The only place financing could apply is the six-month prepaid term, which is one upfront purchase — and it is pending final terms today, so nothing is financed online yet. If a provider is ever shown at checkout it is because Stripe offers it for your account, amount and device, and that provider sets approval, any down payment, interest and the installment schedule.
Not yet. A six-month prepaid term is shown on the dialysis plans at 95% of six monthly payments, a 5% saving, so you can see the exact amount, but it is pending final terms and cannot be bought online today. It is not month-to-month and not cancel-anytime, the monthly ride allowance still resets each month and never pools or rolls over, and the vehicle and mileage tier stay fixed for the term. Monthly autopay is available, or talk to dispatch about prepaying.
Stripe shows the methods available to you at checkout, which can include card, Link, Apple Pay or Google Pay depending on your device and account. Pay-over-time options such as Affirm or Klarna only ever appear on a one-time prepaid charge, never on a monthly membership, and only if Stripe itself offers them for your transaction. We cannot promise approval, a number of installments, a rate, or that any option will appear.
Two. Membership rides are counted one way, so the trip to an appointment uses one ride and the trip home uses a second ride. Included mileage is measured on each leg separately.
No. The monthly ride allowance resets each billing period, and unused rides do not roll over. Prepaying does not change the monthly allowance or rollover rule.
No. The membership fee and included rides are private pay and are not billed to Medicare, Medicaid, the VA, or an insurer. Any insurance-billed transport is handled separately and is never billed to both insurance and a membership.
No. Current consumer memberships are month-to-month with no minimum term. You may cancel any time; cancellation takes effect after the period already paid for, without proration or a partial refund for unused rides.
The selected plan fee and a one-time, non-refundable $99.00 activation fee are charged at new enrollment or re-enrollment. The activation fee does not recur, includes no ride, and is not discounted. The checkout review shows the exact total due today before consent.
Ambulatory Essential may fit when the rider can walk or transfer with minimal help and needs no wheelchair securement, stretcher, or BLS monitoring. It includes 4 one-way rides per month and 10 miles per leg. A procedure-day round trip uses two rides. The treating facility sets escort and responsible-adult rules; the transport crew is not automatically that adult.
Last reviewed September 13, 2026
Sources and methodology
Every plan price, live checkout mapping, one-way ride allowance, included miles, extra-mile rate, waiting grace period, activation rule, and sellability status shown here comes from Heart to Heart's shared membership catalog and versioned policies. Retired prices remain available only for existing-member servicing and are excluded from new checkout.
The fit worksheet compares entered usage with current catalog limits. It does not calculate guaranteed savings, determine clinical eligibility, confirm insurance coverage, or reserve a vehicle. Checkout validates the selected live price and terms again before creating a payment session.
Review the versioned membership terms, the Metro Atlanta medical transportation guide, and the Medicare.gov ambulance coverage guidance . Federal guidance does not promise coverage for a Heart to Heart ride.