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    Serving Decatur and select areas of Atlanta

    Medical Transport Near Me FAQ

    Find answers to all your questions about medical transport services in your area. Serving Decatur and select areas of Atlanta — contact dispatch to confirm service at your addresses.

    Heart2Heart serves Decatur, Tucker, Stone Mountain, Clarkston, Avondale Estates, Scottdale and select areas of Atlanta. Contact dispatch at (678) 696-1583 to confirm service at your pickup and destination before booking. You can also get a price with the online Trip Calculator or request a ride online. We are open 24 hours for scheduled non-emergency transport; for emergencies call 911.

    Heart2Heart serves Decatur, Tucker, Stone Mountain, Clarkston, Avondale Estates, Scottdale and select areas of Atlanta. Contact dispatch at (678) 696-1583 to confirm service at your pickup and destination before booking.

    Yes, for pickups and dialysis centers in Decatur and select areas of Atlanta. Call dispatch to confirm your addresses and a standing schedule. Each ride is confirmed by dispatch.

    Yes. Many riders use a standing schedule such as Monday/Wednesday/Friday. Each pickup is still confirmed by dispatch, and monthly Dialysis 3×/Week plans are listed on the subscription plans page with their exact prices.

    We bill Blue Cross Blue Shield, UnitedHealthcare, Medicare and Aetna for BLS ambulance dialysis transportation only. Coverage depends on your plan, medical necessity and any authorization your plan requires, and payment is not guaranteed. Wheelchair, stretcher and non-dialysis trips are private pay. We do not bill Medicaid or the VA.

    Yes. Private pay is accepted for every ride in Decatur and select areas of Atlanta. Prices are shown before you pay; call dispatch to confirm your addresses.

    Use the online Trip Calculator for a price based on your vehicle type, distance and time. The quoted price is confirmed before payment. The minimum transport fee is $100.

    Credit cards, debit cards and H2H gift cards. We do not offer financing or pay-later plans.

    Decatur and select areas of Atlanta. We don't publish a fixed radius or neighborhood list — contact dispatch to confirm service at your pickup and destination.

    Yes — homes, apartments, assisted living, nursing homes and hospitals within our service area. Tell dispatch your exact pickup address when you call.

    Only for BLS ambulance dialysis transportation. We bill Blue Cross Blue Shield, UnitedHealthcare, Medicare and Aetna for BLS ambulance dialysis transportation only. Coverage depends on your plan, medical necessity and any authorization your plan requires, and payment is not guaranteed. Wheelchair, stretcher and non-dialysis trips are private pay. We do not bill Medicaid or the VA.

    No. We do not bill Medicaid. Private pay is accepted for every ride.

    For ambulance dialysis trips, call dispatch and we will check what information your plan needs. Coverage is not guaranteed. For other trips, rides are private pay.

    Private pay is accepted for every ride. You'll see the price before you pay.

    Still Have Questions?

    Our team is available by request — call dispatch to confirm to answer your questions and schedule medical transport in your area.