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    Medical Appointment Transportation

    Doctor and specialist appointment rides in Decatur and select areas of Atlanta. Contact dispatch to confirm service at your pickup and destination.

    Appointment Scheduling

    Coordinated transport scheduling

    Pickup Coordination

    Share the check-in time; dispatch confirms pickup timing and availability

    Multiple Locations

    Service to various medical facilities

    Patient Support

    Door-to-door assistance available

    Plan the Appointment and the Return

    Request transportation to primary care, specialist follow-ups, imaging, therapy or other scheduled medical appointments. Tell dispatch the appointment check-in time, mobility needs and any facility release instructions. You can request one-way transport or both legs of a round trip; a return must be coordinated, not assumed.

    Wheelchair vans and stretcher vans are private-pay transport options. A stretcher van is for a stable patient who needs to travel lying down without medical monitoring; a non-emergency BLS ambulance is a distinct option with an EMT crew and basic life support equipment. Dispatch reviews suitability and confirms availability. 24-hour operation does not guarantee pickup. For a medical emergency call 911.

    Request an Appointment RideCall (678) 696-1583

    Riding on a regular schedule? Consider a membership

    For recurring doctor, specialist or therapy appointments, compare current vehicle-specific plans and their published terms. Each plan sets the vehicle, the number of one-way rides included each month, and the miles included on each leg. Extra miles, waiting beyond the included grace period, and rides past the monthly allowance are billed separately. A one-time $99 activation fee applies when you enroll. Memberships are private pay; they are not insurance and do not reserve a vehicle for a specific pickup time.

    View membership plans

    Medical Appointment Transportation FAQ

    Yes. Request a one-way ride or both legs of a round trip. Tell dispatch the appointment check-in time, pickup and destination, mobility needs, and whether a return is needed. Each leg and pickup time must be confirmed; a request is not a confirmed booking.
    Discuss a scheduled or will-call return with dispatch before the appointment. When the patient is ready, call (678) 696-1583 to coordinate pickup. A will-call return does not mean a vehicle is waiting outside or guarantee immediate pickup. Waiting and any changes are subject to the quoted terms and dispatch confirmation.
    Ask dispatch about recurring doctor, specialist, therapy or dialysis appointment rides. Confirm each pickup and destination, dates, vehicle needs and return arrangements. Vehicle-specific memberships have published one-way ride allowances and mileage limits; a round trip uses two rides. Membership does not guarantee a particular pickup time or vehicle availability.
    Private pay is accepted. Wheelchair and stretcher van rides and routine doctor or specialist appointment rides are private pay. Insurance billing is limited to ambulance dialysis with BCBS, UnitedHealthcare, Medicare and Aetna, subject to eligibility and verification; coverage and payment are not guaranteed. Heart2Heart does not bill the VA or accept VA benefits.
    Serving Decatur and select areas of Atlanta. Contact dispatch at (678) 696-1583 to confirm service at your pickup and destination. Heart2Heart operates 24 hours, but availability, the appropriate vehicle and pickup timing require dispatch confirmation. This is non-emergency transportation; for a medical emergency call 911.

    Related Services

    Stretcher Van Transportation

    Private-pay rides for stable patients who travel lying down.

    Non-Emergency BLS Ambulance

    Review transport with EMT crews and basic life support equipment.

    Outpatient Procedure Transportation

    Review facility escort requirements and discharge-ready return coordination.

    Schedule TransportCall