Heart2Heart
Senior Medical Transportation in Atlanta
Rides to appointments for older adults — booked by family members at home or by assisted living and nursing home staff
Insurance and private pay. Heart2Heart bills insurance for medically necessary transports such as dialysis, wound care and emergency-department related trips — coverage depends on the plan and is not guaranteed, and we can’t confirm accepted plans or authorization rules online. Rides booked and paid for directly on this website are paid by card at booking. We are not a Georgia Medicaid NEMT provider. If you have Medicaid transportation benefits, Georgia’s broker Verida arranges those rides at no cost to you — call 404-209-4000 (Fulton, DeKalb, Gwinnett) or 678-510-4555 (North Georgia), at least 3 business days ahead. Heart to Heart does not bill the VA or accept VA benefits as payment. Veterans may book and pay privately. For transportation arranged or paid for by the VA, contact your VA facility’s Beneficiary Travel office before booking.
Two Ways to Book a Ride for an Older Adult
Families: use the trip calculator to see the itemized price for your parent's wheelchair or stretcher ride, then request it online. Assisted living, memory care and nursing home staff: set up a facility agreement so resident trips run under one signed contract with its own rates and billing terms. We serve Atlanta, Decatur and the surrounding metro service area. Every ride is scheduled — availability is confirmed by dispatch, not promised online.
What's Included
For families and caregivers
Request a ride on your parent's behalf. Add the rider's details and a phone number someone will answer on the day of the trip. One companion can ride along free, space permitting.
For facilities
Assisted living and nursing home transport runs under a signed facility agreement with its own rate card, wait-time and cancellation terms.
Recurring appointments
Standing trips such as dialysis can be covered by a monthly membership with a fixed ride allowance, shown with its exact price before checkout.
Right vehicle for the rider
Wheelchair van for riders who can sit in a wheelchair; stretcher van for riders who must lie flat; BLS ambulance when care is needed on the way.
Where We Pick Up
Before You Book
- Check the itemized price in the trip calculator first
- Pick the vehicle that matches how the rider travels
- Tell us about stairs, weight over 300 lbs, or oxygen
- Plan a return time or choose "call when ready"
- Facilities: ask about a facility agreement
Do you offer senior medical transportation near me?
We schedule senior medical transportation in Decatur and select areas of Atlanta — contact dispatch to confirm service at your pickup and destination. Longer trips can still be quoted — the calculator adds any coverage-zone fee before you pay. Every pickup is scheduled and confirmed by dispatch. This is not emergency service; for an emergency, call 911.
Prefer to talk? (678) 696-1583 · See all service areas
Ready to Book?
Reliable, compassionate transport — request a quote in under 2 minutes.
Frequently Asked Questions
Related Medical Transport Services
Emergency Medical Transport
BLS ambulance transport staffed by certified EMTs.
Dialysis Transportation
Specialized transport for dialysis patients with Medicare coverage and flexible scheduling.
Hospital Discharge Transport
Safe transport from hospital to home or care facility with medical supervision.
Schedule Transportation
Book your medical transport online or by phone with our easy scheduling system.
Service Areas
We serve Atlanta and surrounding metropolitan areas with comprehensive coverage.
Trip Calculator
Calculate costs and get instant quotes for your medical transportation needs.
Workers' Comp Transport
Medical transport for workplace injuries with direct insurance billing and OSHA documentation.
Long-Distance Transport
Interstate medical transport with climate-controlled vehicles and EMT staff across state lines.
Mortuary Transport
Dignified body transport with refrigerated vehicles, chain of custody documentation, and availability confirmed by dispatch.
Hospice Transport
Compassionate, dignified transport for hospice patients with family-centered, pain-aware handling.
Medicare Transport
Medicare-covered non-emergency transport with eligibility verification and direct Medicare billing.
Private-Pay Rides for Veterans
Respectful private-pay rides for veterans. Heart to Heart does not bill the VA or accept VA benefits.
Chemo & Oncology Transport
Standing weekly cancer treatment transport with consistent crews and post-infusion comfort care.
Outpatient Procedure Transport
Rides to colonoscopy, endoscopy and same-day outpatient appointments, with a will-call return after discharge.
Behavioral Health Transport
Discreet, secure psychiatric and mental health transport with crisis-trained crews.